Shipping & Handling


Shipping:

Usual shipping (delivery) time from Petrainer is 10 to 23 working days by EMS ePacket with tracking to your door from one of our warehouses in China. Depending on your location and previous delivery times, most orders are delivered within 2-3 weeks. 

Handling:

Handling time varies depending on the product selected. Our usual handling time at Petrainer is 2-4 business days. Tracking details are updated automatically to your account with Petrainer.

Petrainer utilize many warehouse's in China to store our vast range of dog training collars, electric fences and pet accessories to keep the prices of our products and the shipping fees as low as possible for our valued customers. 

Tracking:

Once the tracking number has been updated, it will take a few days for tracking info to appear. EMS ePacket tracking numbers can be tracked via the Auspost tracking portal.